Certified Administration & Office Management Professional
(Professional Executive Secretary /Professional Office Administrator) 

 

Increase your value as a proactive contributor to the management team by expanding your awareness of how business operates and is conducted

Empower yourself with confidence and knowledge allowing you to meet new challenges and responsibilities head on

 

Introduction
                         

Operational & Business management is growing exponentially and there are high demands for multi-talented secretaries with expertise in a range of skills.

Definition

“A secretary shall be defined as an executive assistant who possesses a mastery of office skills, demonstrate the ability to assume responsibility without direct supervision, exercises initiative and judgment and make decisions within the scope of assigned authority”
(Webster’s new world Secretarial handbook, Prentice-Hall, New York, 1989, p.4)

Learning from a well reputed institute is what every executive desires. The Executive Secretary/Administrator Training Course offered by Zabeel Institute ensures that our students gain expertise practical and theoretical knowledge, along with efficient administration and secretarial skills, which helps them to be successful in any industry, thereby increasing their career opportunities.

Course Objective

The Objective Of the course is to provide a comprehensive education and enhance the knowledge of those candidates who are in general administration, projects, secretaries etc. By completing the Professional Executive Secretary course, students will understand:

 
Duties of administrative assistant, time management,
Scheduling appointments, Organizational structure, Minutes, Memorandums,
Improve office efficiency, handle office stress, handle work related problems,
Oral communication, mail processing, understanding the technologies in the office, record management, plan for meetings, Conferences, supporting your Manager, Diary Management, Streamlining the office, business skills Communication
& Business writing skills, Office Administration.
 

Course Coverage

 

Certified Administration & Office Management Professional

Module 1    

Executive Secretary /Office Administrator

   1. Business Correspondence

   2. Office Management

   3. Secretarial Skills

   4. Public Relation & Inter Personal Skills

   5. Administrator / Supervisory Skills

   6.  eSecretary & Management Software

Module 2

E-Office for Executives

Module 3

Financial Accounting for Executives

Module 4

Human Resources Management 

Module 5

Shorthand

Module 6

Document Control

Module 7

Business English    

Module 8

Sales/ Marketing

 
 
Why Executive Secretary / Administrator training art Zabeel ?
 

As an administrative professional, you’re involved in so many different aspects of the organization. If you’re not taking action yourself, then you’re working closely with functional specialists who are, either way, you need to be sure of your ground and confident of working successfully with executives across the company at all levels.

Understanding how the organization works, being aware of the background to the issues that your bosses are facing each day, will help you become a truly proactive executive secretary and increase your value to your boss and to the management team.

Zabeel’s Effective Executive Secretary course has been specially designed to give you a sound understanding the principles of each of the key areas of the organization. When you’ve completed the 8 -module course, you will have a proper grasp of the basics of finance. You’ll understand the techniques of marketing and will know how to  manage projects effectively.

Personal development and people skills are prominent features of the course. You will learn how to be assertive, how to resolve conflicts and how to improve your negotiation skills – a crucial talent for dealing with people outside and within the organization. Last but not the least, you’ll be far better at managing your own and other people's hectic schedule.

For more information about the course call Zabeel Institute Course Consultants on 009714 3974905, of fax to 00971 4 3974906 or email to mail@zabeelinstitute.ae.

 
 
 
 
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